Expert Repair for All Your Tech Devices

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Privacy Policy

Last Updated: September 2023

TechFix Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website or by phone
• Schedule a repair service
• Sign up for our newsletter or promotions
• Submit a testimonial or review

The types of personal information we may collect include:

• Your name
• Contact information (email address, phone number, address)
• Device information (make, model, issue description)
• Payment information (processed securely through our payment processors)

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Schedule and complete repair services
• Communicate with you about appointments, services, and promotions
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Send you technical notices, updates, and support messages

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

• To trusted third parties who assist us in operating our website, conducting our business, or servicing you
• When required by law or to protect our rights, property, or safety
• In connection with a business transfer, such as a merger or acquisition

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Choices

You may opt out of receiving promotional communications from us by following the instructions in those communications. If you opt out, we may still send you non-promotional communications, such as those about your appointments or ongoing business relations.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

TechFix Pro
123 Tech Street, Digital City, CA 90210
Phone: (833) 351-0634
Email: privacy@techfixpro.com

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Terms and Conditions

Last Updated: September 2023

Please read these Terms and Conditions ("Terms") carefully before using the TechFix Pro website and services.

Services

TechFix Pro provides repair services for laptops, computers, printers, and related devices. All services are performed by qualified technicians using quality parts.

Warranty

We provide a 90-day warranty on all repairs. This warranty covers defects in parts and workmanship. The warranty does not cover:

• Damage caused by accidents, misuse, or unauthorized modifications
• Issues unrelated to the original repair
• Consumable parts such as batteries unless replaced by us
• Software issues arising after the repair

Pricing and Payments

We provide upfront pricing before beginning any repair. Prices are subject to change without notice. Payment is due upon completion of the repair unless otherwise arranged.

Limitation of Liability

TechFix Pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or inability to use your device.

Data Backup

While we take precautions to protect your data, we are not responsible for data loss during the repair process. We recommend backing up your data before submitting your device for repair.

Device Left Unclaimed

Devices left unclaimed for more than 30 days after repair completion may be subject to storage fees or disposal. We will make reasonable attempts to contact you before taking any action.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of California, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website.

Contact Information

If you have any questions about these Terms, please contact us at:

TechFix Pro
123 Tech Street, Digital City, CA 90210
Phone: (833) 351-0634
Email: terms@techfixpro.com